Acne doctor online · South Africa
See an acne doctor online — how it works and what it costs
Seeing a doctor about acne no longer means taking time off for a clinic visit. With The Skin Crowd you speak to a registered doctor online, by video, after a short assessment that gives her your skin history before you meet.
Here is exactly what happens, who you will speak to and what it costs.
Initial consultation R 250 — once-off, non-refundable. Consult fee only.
Who the doctor is
Consultations are with Dr Christine van Looy, a registered medical practitioner (HPCSA MP0879240). She is a GP, not a dermatologist, and refers you to a specialist or for an in-person examination when your skin needs one.
She reviews every assessment herself. Nothing is decided by an algorithm: the assessment simply gives her a structured history to work from, and she speaks to you before any plan is agreed.
What happens in the video consult
Your doctor goes through your assessment answers and photos with you. She asks about your skin routine, what has and hasn't helped, how your skin reacts to products and anything in your medical history that matters. Then she discusses a skin-care plan suited to your skin and what to expect over the following weeks.
- About 20 minutes, by video, at a time you book
- Your photos and answers stay linked to your account
- Under-18s join with a parent or guardian
Online doctor or dermatologist?
Many people with acne start with a doctor rather than a specialist. An online consult is a convenient first step for ongoing breakouts. Severe, scarring or painful acne may need a dermatologist, and your doctor will refer you when it does. Our guide on whether you need a dermatologist for acne covers this in more detail.
What it costs
The initial consultation is R250, once-off and non-refundable. It covers the consultation only, and there is no obligation to sign up for anything afterwards.
Common questions
- Can a doctor help with acne online?
- Yes. A registered doctor can assess your acne by video using your answers to a skin assessment and photos of your skin, and discuss a skin-care plan with you. If your skin needs an in-person examination or a specialist, she will tell you.
- Is the online acne doctor a dermatologist?
- No. Dr Christine van Looy is a registered medical practitioner (GP), HPCSA MP0879240. She refers you to a dermatologist when your skin needs one.
- How much does it cost to see an acne doctor online?
- The initial online consultation with The Skin Crowd is R250, once-off and non-refundable. It covers the consultation only.
- Can teenagers see the acne doctor online?
- Yes, at any age. Under-18s need a parent or guardian to consent and to join the video consultation.
Ready to speak to a doctor?
Start with a short skin assessment, then book your video consult. The R 250 fee covers your initial consultation only.