Want great skin? Join the crowd.
Clearer skin starts with an online doctor consult.
Get real, evidence-based advice from a qualified doctor. Then a tailored treatment plan shipped to your door, anywhere in South Africa.
A short skin assessment, then a video consult with a registered doctor, from anywhere in South Africa.
The assessment takes about 5 minutes. No account needed to start: at the end you save your answers to book, or leave your number and we’ll call you.
Initial consultation R250, once-off and non-refundable. It covers the consultation only, with no obligation to sign up for anything afterwards.
How it works
- 1
Online skin assessment
About 5 minutes of questions about your skin, history and goals. No account needed to start.
- 2
R250 video consult with Dr Christine
About 20 minutes by video with a registered doctor, to diagnose your skin condition, review your current skin care routine and offer skin care advice and treatment.
- 3
A tailored plan, delivered to your door
An optional added service whereby a treatment plan is created for your skin and couriered to you anywhere in South Africa, with monthly check ins, treatment adjustments and WhatsApp support along the way.
Plans starting from R299/month
Only if you and Dr Christine decide a plan suits you. The R250 consult has no obligation to sign up.
Conditions we help with
Hyperpigmentation
Dark spots, marks and uneven skin tone.
Melasma
Patchy brown or grey-brown pigmentation, often on the cheeks and forehead.
Acne
Breakouts, blackheads and the marks they can leave.
Fine lines and wrinkles
Early signs of skin ageing and loss of smoothness.
Rosacea
Facial redness, flushing and sensitive skin.
Two ways to get started
Ready to book?
Do the 5-minute skin assessment. Dr Christine sees your answers before your consult, so booking your R250 online consultation is quick.
No account needed to start. You can save your answers and book at the end.
Not sure yet?
Leave your number and we'll call you. No cost, no obligation.
Doctor consultation
Meet a registered doctor online who reviews your assessment, photos and medical history before anything is decided.
A plan for your skin
Your doctor discusses a skin-care plan suited to your goals and tolerance, and reviews it as your skin changes over time.
100% online support
Assessment, virtual consultation and WhatsApp support — no waiting rooms. Your plan is set with your doctor after the consult.
Simple steps, no waiting rooms
See the full process
A plan built around your skin, not a shelf
Your clinician designs a personalised plan based on your individual needs. Hormonal breakouts along the jaw need something different from blackheads across the nose, and skin that peels easily needs a slower start. Your plan is tailored to you and adjusted as your goals evolve.
- Personalised plan for your skin type and goals
- Pregnancy-appropriate options when needed
- When your plan includes products, they're prepared for you and delivered to your door
Start with a doctor consultation
R250
Once-off · non-refundable
Book an initial consultation to discuss your skin, concerns and expectations with a registered doctor. The fee covers the consultation only.
Online acne consults: common questions
- How does an online acne consult work?
- You complete a short online skin assessment (about 5 minutes), book a time, then meet a registered doctor by video for about 20 minutes. She reviews your answers and photos with you and discusses a skin-care plan suited to your skin.
- How much does the consultation cost?
- The initial consultation is R250, once-off and non-refundable. It covers the consultation only, and there is no obligation to sign up for anything afterwards.
- Who is the doctor?
- Dr Christine van Looy, a registered medical practitioner (HPCSA MP0879240). She is a GP, not a dermatologist, and refers you when your skin needs a specialist or an in-person examination.
- Who can book?
- Anyone of any age living in South Africa. Under-18s need a parent or guardian to consent and to join the video consultation.
- Do I need to visit a clinic?
- No. The Skin Crowd is entirely online. There are no clinic visits, walk-ins or waiting rooms.
Acne questions, answered
Plain-language guides for South Africa, with their sources, reviewed by our doctor.
- Do you need a dermatologist for acne?Mild to moderate acne is usually treated by a GP first. See how severity is graded, what GPs can prescribe and when a dermatologist is the right next step.
- Hormonal acne in women: causes and treatment optionsWhy hormonal acne flares before periods and along the jaw, when it can point to PCOS (now PMOS), and the treatments a doctor may discuss, including the pill.
- Dark marks after acne: how to fade them on darker skinWhy acne leaves dark marks on darker skin, how long they take to fade, which treatments have evidence and why unregulated lightening creams are risky.
About 5 minutes now — start with a doctor consult
No account needed to start. You save your answers at the end to book.