Private doctor video consult · South Africa · Ages 12+
Talk to a registered doctor about your skin, by video, from home.
A private, one-on-one video call with Dr Christine van Looy. You explain what is bothering you, she asks the right questions and looks at your skin on camera, and you leave the call knowing where you stand.
R250 once-off consult fee. About 20 minutes. No obligation afterwards.
How the R250 video consult works
- 1
Choose a time
Pick a weekday slot that suits you, or leave your number and our team will call you to find one.
- 2
Pay the R250 consult fee
Pay securely online to confirm your booking. You get a confirmation with the date, time and your private video link.
- 3
Join the video call
At your time, open the link on your phone or computer. No app to install. The doctor joins you for about 20 minutes.
- 4
Know your next step
Before the call ends, the doctor explains what she sees and what she recommends. Any next step is your choice, with no obligation.
Who you will speak to
Dr Christine van Looy is a registered medical doctor in South Africa. She is registered with the Health Professions Council of South Africa (HPCSA) under number MP0879240, and her practice number is 1043781.
Consults are provided by her own practice, Dr Christine van Looy (Pty) Ltd, from Randburg in Gauteng. Every video consult is with her.
- HPCSA registration MP0879240
- Practice number 1043781
- One-on-one, private video call
What to expect on the call
- The doctor introduces herself and confirms who you are.
- She asks about your skin: when it started, what makes it better or worse, and what you have tried.
- She asks about your general health, so her advice suits you.
- She looks at your skin on camera, so sit somewhere with good daylight.
- You can ask anything. There is no rush and no sales pitch.
- She explains what she thinks is going on and what she suggests next, in plain language.
What you need
- A phone, tablet or computer with a camera and a steady internet or data connection
- A quiet, private spot with good light
- A parent or guardian with you if you are under 18
- A few minutes before the call to note your questions
Your privacy (POPIA)
Your consult is confidential between you and the doctor, and what you discuss stays in your private patient record.
We collect only what we need to book and run your consult, and we handle it under the Protection of Personal Information Act (POPIA). We never sell your details.
You can ask to see, correct or delete your information at any time by emailing privacy@theskincrowd.co.za.
Questions about the video consult
- How much does it cost?
- R250 for the consult, paid once when you book. There is nothing else to pay on the call.
- How long does it take?
- About 20 minutes on video. Booking takes a few minutes.
- What do I need for the call?
- A phone or computer with a camera, a data or Wi-Fi connection, and good light. There is no app to download.
- What happens after the consult?
- The doctor tells you on the call what she recommends. If there is a next step, our team explains it and the cost before anything happens, and it is entirely your choice.
- Can I get a refund?
- The R250 consult fee is non-refundable once the consult has taken place, or if you cancel or miss it with less than 12 hours' notice. You can reschedule free of charge up to 12 hours before your appointment.
- Can my teenager book?
- Yes, at any age. Under-18s need a parent or guardian to consent and to join the video call.
- Is it really a doctor?
- Yes. Every consult is with Dr Christine van Looy, HPCSA MP0879240, practice number 1043781.
Book your private video consult
For any age living in South Africa. The R250 fee covers your video consult with the doctor.
Not sure yet?
Leave your number and we'll call you. No cost, no obligation.